Becoming a Provider

The Executive Office of Elder Affairs (EOEA) contracts with 25 Aging Services Access Points (ASAPs) statewide to administer services to older adults and people with disabilities. Boston Senior Home Care (BSHC) contracts with a network of more than 60 vendors to provide those we serve with a variety of services to help them remain at home and in the community. Comprising three ASAPs (Boston Senior Home Care, Central Boston Elder Services, and Ethos), the Boston Consortium administers the home care and aging services programs in the City of Boston. Each ASAP determines a person’s eligibility to receive services, and contracts directly with the provider agency.

How does the process work? 

As required by State contracting rules and regulations, BSHC is committed to ensuring an open and competitive procurement process when selecting contracted vendors. Homemaker agencies pre-qualify to become vendors through the EOEA. BSHC then contracts with those EOEA pre-qualified homemaking agencies that best meet the needs of our agency and those we serve.

If you are a vendor interested in applying for Personal Care Homemaker services, please visit for contract specifications, application submission information, and deadlines. 

Services purchased through our contracted vendors include:  

Adult Day Health; Behavioral Health Services; Chore; Companion; Competency Evaluations; Emergency Shelter; Environmental Accessibility Adaptations; Evidence-Based Education Programs (EBPs); Goal Engagement Program; Grocery Shopping and Delivery; Habilitation Therapy (Alzheimer’s coaching); Home Delivered Meals; Home Delivery of Prepackaged Meds; Home Health Services (i.e., Skilled Nursing care, Physical Therapy, Occupational Therapy, Speech Therapy and Home Health Aide); Home Based Wandering Response System; Laundry Services; Legal Services; Medication Dispensing System; Orientation and Mobility (O&M); Peer Support; Personal Emergency Response System and Enhanced PERS; Short Term Respite Care; Supportive Day Program; Supportive Home Care Aide; Translation/Interpretation; Transportation; Vision Rehabilitation, and Wanderer Locator Service. 

The Request for Proposal procurement process has now opened for the 2022-2025 contract cycle.

Proposal submission does not commit any individual ASAP to award a contract or to pay for costs associated with the preparation of a proposal. Each ASAP negotiates its own rates and reserves the right to accept or reject any proposal. Successful proposals will be awarded contracts effective October 1, 2022. Each ASAP will make an individual determination to award a one-year contract, two-year contract or, a maximum of, a three-year contract.

Boston Senior Home Care is an Affirmative Action/Equal Opportunity Employer. Women, minority-owned, and small businesses are encouraged to apply.

2022-2025 Request for Proposal contract cycle is open

Bidders Conference to be held on
May 12, 2022
2:00 PM – 4:00 PM

RFP Instructions and Application

RFP State Policies and Regulations

Note: Proposal documents can only
be uploaded as a single zip file


1. Are you required to have an Electronic Visit Verification (EVV) system in place in order to have a contract with the ASAP’s?

2. Do we need to have Audited financial statements for 2021 or Operating budget for 2023 is sufficient?

  • We prefer to see audited financial statements for the most recent year. Operating budget is more of an overview, and we prefer to see actual performance. In lieu of financial statements, you can try and provide alternative ways to support your financial stabilities.

3. Does it have to be a zip file, or can you send a 1 adobe file?

  • No, must be a zip file.

4. Is one application applicable to all three ASAPs or should we be submitting separate applications for each one we are interested in contracting with?

  • Yes, you will have the ability to choose which ASAP you are submitting a bid for within just one proposal/application.

5. We are an approved EOEA provider for PC/HMK/SHCA services, NOI was already submitted in prior years. What exactly do we need to do as far as NOI is concerned this year?

  • Logging on to the NOI website and updating the application so it reflects your agency’s the most updated information.

6. Do we need to submit rates for PC/HMK/SHCA services?

  • Yes.

7. Do we need to go to each agency website to do the same procedure to submit?

  • No, you can choose any of the three agency websites to submit. On the actual submission page you may select the ASAP you are submitting to. 

8. Do we need an LOI?

  • We do not require an LOI.

9. Do service specific attachments for different services need to be submitted separate?

  • No, any service specific attachments you are applying for should be submitted within the same proposal.

10. For the NOI, do we need to submit a rate calculation worksheet?

  • For NOI approved providers, you do not need to submit. This requirement is for new applicants who are not yet approved by EOEA.

11. For the NOI, is sending to one ASAP enough, or do we need to send to all three?

  • The reference to ASAPs is when asked to select the ASAPs you are looking to contract with and the provider’s capabilities of providing services. The NOI application submission to EOEA is the first step before providers are able to contract with ASAPs. The ASAPs do not receive copies of the applications. Providers apply – or update – their NOI application and their application is either accepted or denied by EOEA. Once accepted, the provider is added to the Approved Provider List. It is at this point in time when providers can submit bids to ASAPs of choice during their contracting schedule, like at this time for the Boston Consortium. Please visit the following state website for more information:   

For inquiries or for more information please contact:

Melissa Diaz
Contracts Manager
[email protected]